Customer service

Customer Service

At Dandoy Sports, we value each customer and strive to provide you with the best possible service. Do not hesitate to contact us for any questions regarding our products, your order, or to obtain personalized advice.

Contact us

For any request or additional information, our customer service is at your disposal. Here is how to contact us:

• By Email: Send us your questions to support@dandoysports.zendesk.com. In order to facilitate the processing of your request, please mention your order number in the subject of your email.
• By Phone: You can reach us at +32 83 230 526 for any telephone assistance. Our team is available to answer your calls from Monday to Friday, from 11 a.m. to 12:30 p.m. and from 1 p.m. to 3 p.m.

Response times

We are committed to responding to your emails and calls as quickly as possible. Our customer service hours are as follows:

• Email: Monday to Friday (all day).
• Phone calls: Monday to Friday, 11am to 12:30pm and 1pm to 3pm.

Please note that the availability hours indicated above correspond to Belgian times (GMT+1). We invite you to take into account the time difference if you contact us from another time zone.